Resort Hotel Alex Zermatt, Zermatt
About the Resort
Resort Hotel Alex Zermatt combines traditional Alpine charm with modern luxury at the foot of the Matterhorn. This historic resort features a blend of cozy log cabin exteriors and stylish boutique interiors, offering an artistic ambiance complemented by a dedicated family that has maintained a commitment to hospitality over generations. With stunning mountain views and a well-curated collection of art throughout, guests can immerse themselves in a unique cultural experience while enjoying top-tier services.
Location
Located just
Rooms
The resort offers a range of accommodations from Classic Single Rooms to luxurious Deluxe Suites, featuring 84 rooms with individual furnishings. Each room is equipped with amenities like a
Eat & Drink
At the Resort Hotel Alex, dining is a refined experience with onsite options including the Alex Grill and Le Jardin, serving a selection of
Leisure & Business
The resort boasts an extensive wellness area with facilities such as an
Select your room type
Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Internet access
- No parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Baggage storage
- Locker room
- Ski storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness center
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Pool tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
This hotel offers a truly delightful experience with its cozy and unique atmosphere, fantastic dining options, and excellent spa facilities. The rooms are spacious and comfortable, while the service is personable and attentive, adding a nice touch to the stay. The location makes it easy to access skiing and local shops, although the dining experience on the last night felt a bit overwhelming. Overall, it’s a fantastic place for a ski holiday.
Our stay at Hotel Alex was mostly wonderful, thanks to the rich dining experiences and the unique, cozy atmosphere. The ski room was also a highlight with heated boot warmers. However, we were disappointed by the strange practice of charging for tap water, which left a sour note on an otherwise excellent trip. The room we had was on the smaller side and felt a bit tired, which was another downside.
This hotel offers a cozy and unique atmosphere that makes for a memorable stay. The rooms are spacious and comfortable, and the dining experience is exceptional with delicious food. The pool and spa facilities provide a great way to relax after a day of activities. However, the bathrooms could use some updates, and some might find the hotel a bit larger than they prefer.
I had a fabulous stay at this hotel, enjoying the spacious room and exceptional dining options. The staff was attentive and made me feel welcome throughout my time there. However, the dinner on the last night felt overwhelming with too much food. Overall, it’s a delightful place with a fantastic atmosphere and great facilities.
The hotel offers a wonderful stay with charming decor that creates a unique atmosphere. The rooms were spacious and comfortable, making for a cozy retreat after a day of exploring. The dining experience was superb with great food, although I slightly overspent at the bar, which was a bit pricey. The location is excellent, just a short walk from the train station and right in the heart of town, which made it easy to access attractions. Overall, it’s a lovely place with lots of character, though be mindful of the drink prices in the lounge.
I had a wonderful experience at the hotel in Zermatt, with its charming atmosphere and friendly staff. The spacious lounge areas were perfect for unwinding after a day of outdoor activities, and the dining options were exceptional. However, the rooms felt a bit small on the older side, and more modern touches would elevate the experience. The value for money is quite good, especially considering the hotel's prime location near the train station.
Hotel Alex offers a unique Swiss experience with charming decor, exceptional food, and friendly service that makes you feel right at home. The location is excellent, being close to the town center and ski lifts, making it convenient for both exploring and skiing. While the pool area and spa facilities provide a relaxing retreat after a day on the slopes, some bathroom fixtures in the rooms need a little updating. Overall, it’s a delightful hotel that combines character with comfort.
Hotel Alex is a delightful choice for anyone looking for a cozy stay in Zermatt, especially with its fantastic vegetarian options and great pool facilities. The staff is attentive, and the dining experience was exceptional. However, there were some limitations with late checkout requests which could be more flexible.
Our stay at the Alex Hotel in Zermatt was truly delightful. The charming decor and spacious accommodations added a cozy touch to our experience. Dinner at the hotel exceeded our expectations, with a fantastic selection and reasonable prices, while the leisure facilities were perfect for winding down after a day of skiing. However, I was a bit disappointed that the restaurant was closed during our visit, which made us miss out on some potentially amazing dinners.
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