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Resort Hotel Alex Zermatt, Zermatt

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Check-in
14Mar2025Select date
Check-out
15Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Resort Hotel Alex in Zermatt is a unique blend of tradition and luxury, featuring a traditional log-cabin exterior that conceals a modern boutique hotel. Its rich history is interwoven with the passion for hospitality and culinary excellence, illustrated by its esteemed chef Frédéric Fischer, recognized for his remarkable Valaisian cuisine. The resort is nestled in the stunning backdrop of the Matterhorn, providing incredible views and unique experiences for guests. With a commitment to wellness and relaxation, the resort offers an extensive spa and wellness area that enhances its appeal.

Location

The Resort Hotel Alex is located just 0.2 km from Zermatt and 80 km from Sion, making it easily accessible. The scenic surroundings allow visitors to experience breathtaking views of the Matterhorn and enjoy outdoor adventures. Guests can reach the resort via electric taxis, as Zermatt is car-free, ensuring a serene environment.

Rooms

The resort offers various accommodations, from cozy Classic Single Rooms to spacious Deluxe Suites. Each room features unique amenities, including bathtubs and balconies, providing stunning views of Zermatt's surrounding beauty. Many rooms are designed to ensure maximum comfort, guaranteeing a restful night's sleep after an adventurous day.

Eat & Drink

Guests can enjoy exquisite dining options at the resort's onsite restaurants, including the Restaurant Alex Grill and Le Jardin, each featuring a menu that showcases Valaisian and international cuisine. Breakfast includes a rich buffet with fresh regional products, while dinner offers a four-course menu highlighting seasonal specialties and locally-sourced ingredients.

Leisure & Business

The resort features an extensive wellness area, including saunas, an indoor pool, and massage rooms designed for relaxation. Guests can indulge in various treatments tailored to individual needs. The surrounding area provides opportunities for skiing, hiking, and mountain biking, ensuring that every guest enjoys a rejuvenating experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Single Room
Max:
1 person
15 m² 
Bed options:
1 Single bed
Mountain view
Heating
Bathtub
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Classic Junior Suite
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
Mountain view
Heating
Bathtub
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Standard Double Room
Max:
2 persons
22 m² 
Bed options:
1 King-size bed
Mountain view
Heating
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Zermatt300 m
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.7 km
Train
Zermatt railway station200 m
Train100 m
Bus
Bus stop 11.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Internet access
  • No parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Sports trainer
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage

Room features

  • Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Bodmenstrasse 12, Zermatt, Switzerland, 3920
Map view
street view
Bodmenstrasse 12, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
280 m
Bridge
Photopoint Kirchbrucke bridge
520 m
Church
Parish Church of St. Mauritius
560 m
Bahnhofstrasse
Walk of Climb
390 m
Stellisee 3920 Zermatt
Stellisee
240 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Murmeli Brunnen
120 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
270 m
Denner Partner
300 m
Triftbachstrasse 7
Bergfuhrerdenkmal
460 m
Restaurants
Swiss Chalet
210 m
18 Bahnhofstrasse
China Garden
200 m
Bahnhofstrasse 18
Schweizerhof Kitchen
70 m
Bahnhofstrasse 5
Cheese Factory
100 m
Bahnhofstrasse 5 In Schweizerhof
Republic Zermatt
240 m
Brantschenhaus 18
Derby
150 m
22 Bahnhofstrasse
Petit Royal Cafe
140 m
Bahnhofstrasse 7 3920 Zermatt
Walliserkanne
240 m
32 Bahnhofstrasse
Golden India
150 m
Bahnhofplatz 2
Biner Backerei-Konditorei
150 m
Bahnhofstrasse 7a
Viktoria
160 m
Bahnhofplatz 2 vis a vis Gornergratbahn

Reviews and Ratings

Feedback from previous guests about their experience. <br />
88%
liked the resort and would come back
Unique decor
Excellent dining
Bathroom updates needed
Larger than preferred
8.8/10
Great
Rooms
8.4
Location
9.9
Service
9.3
Dining
9.3
Guest reviews
8.8/10
based on 30 reviews
4.5/5 based on 797 reviews
8.6
8.6/10based on 241 reviews
#42 of 107 hotels in Zermatt based on Tripadvisor
Zoe
United Kingdom, December  2024
9.8/10

This hotel offers a truly delightful experience with its cozy and unique atmosphere, fantastic dining options, and excellent spa facilities. The rooms are spacious and comfortable, while the service is personable and attentive, adding a nice touch to the stay. The location makes it easy to access skiing and local shops, although the dining experience on the last night felt a bit overwhelming. Overall, it’s a fantastic place for a ski holiday.

Rooms
10.0
We stayed in a spacious room that featured a large balcony and a modern bathroom, making it a very comfortable choice for our stay.
Service
10.0
Service was top-notch with friendly and helpful staff throughout our visit, really enhancing our experience.
Location
10.0
The hotel's location is fantastic, being close to the train station and within walking distance of the slopes and shops.
Dining
9.0
Dining was exceptional with varied and delicious options for both breakfast and dinner, although our last dinner felt a bit too much.
Facilities
10.0
The excellent spa area, including a large indoor pool, provided a great space to unwind after a day on the slopes.
Susan
United States, December  2024
8.2/10

Our stay at Hotel Alex was mostly wonderful, thanks to the rich dining experiences and the unique, cozy atmosphere. The ski room was also a highlight with heated boot warmers. However, we were disappointed by the strange practice of charging for tap water, which left a sour note on an otherwise excellent trip. The room we had was on the smaller side and felt a bit tired, which was another downside.

Rooms
6.0
The room was cozy but quite small and felt a bit outdated.
Service
8.0
The young staff were attentive and friendly, which made us feel welcomed.
Location
9.0
The hotel is perfectly positioned just a short walk from the main railway station and ski lift access, making it super convenient for our ski trip.
Dining
9.0
Dining was a standout feature, with generous 4 and 5-course meals that were a highlight of our stay.
Facilities
9.0
The spa and ski room facilities were excellent, especially with the heated boot warmers which were a great touch.
Arthur
United States, November  2024
9.2/10

This hotel offers a cozy and unique atmosphere that makes for a memorable stay. The rooms are spacious and comfortable, and the dining experience is exceptional with delicious food. The pool and spa facilities provide a great way to relax after a day of activities. However, the bathrooms could use some updates, and some might find the hotel a bit larger than they prefer.

Rooms
7.0
The rooms were spacious and comfortable, with a nice balcony and a peaceful vibe, but the bathrooms are in need of a facelift.
Service
10.0
The service was excellent, with friendly and helpful staff who made our stay enjoyable.
Location
10.0
The hotel is perfectly located just a short walk from the railway station and ski lifts, making it very convenient for activities.
Dining
10.0
Dining was a highlight, with superb options for breakfast and dinner that never disappointed.
Facilities
9.0
The spa and pool facilities were fantastic, providing the perfect place to unwind.
Unique decor
Bathroom updates needed
Eva
United Kingdom, November  2024
9.6/10

I had a fabulous stay at this hotel, enjoying the spacious room and exceptional dining options. The staff was attentive and made me feel welcome throughout my time there. However, the dinner on the last night felt overwhelming with too much food. Overall, it’s a delightful place with a fantastic atmosphere and great facilities.

Rooms
10.0
My room was impressively spacious, featuring a comfortable setup with a large marble bathroom and even a separate bedroom for my son, which was perfect for us.
Service
9.0
The service was warm and engaging, with staff routinely checking in on us to ensure we were happy and well taken care of, adding a personal touch to our experience.
Location
10.0
Ideally situated, the hotel is just a short stroll from the train station and the main part of town, making everything easily accessible.
Dining
9.0
Dining here was a real treat, with an extensive breakfast and exquisite dinners that showcased exceptional quality and variety.
Facilities
10.0
The facilities were top-notch, especially the indoor pool which was impressively spacious and perfect for relaxation after a day on the slopes.
Walter
United States, October  2024
9.4/10

The hotel offers a wonderful stay with charming decor that creates a unique atmosphere. The rooms were spacious and comfortable, making for a cozy retreat after a day of exploring. The dining experience was superb with great food, although I slightly overspent at the bar, which was a bit pricey. The location is excellent, just a short walk from the train station and right in the heart of town, which made it easy to access attractions. Overall, it’s a lovely place with lots of character, though be mindful of the drink prices in the lounge.

Rooms
9.0
The room we stayed in was spacious and delightful, complete with a large marble bathroom. It felt luxurious and offered a cozy retreat.
Service
9.0
The service was attentive and friendly throughout our stay, enhancing our experience at the hotel.
Location
10.0
Located conveniently near the train station and in the center of town, it's easy to explore everything Zermatt has to offer.
Dining
9.0
Dining was excellent, with a variety of delicious meals that exceeded my expectations, though be cautious with the drink prices.
Facilities
9.0
The hotel has unique lounge areas and a relaxing environment to unwind, particularly after skiing, making it a great retreat.
Jennifer
United Kingdom, October  2024
8.6/10

I had a wonderful experience at the hotel in Zermatt, with its charming atmosphere and friendly staff. The spacious lounge areas were perfect for unwinding after a day of outdoor activities, and the dining options were exceptional. However, the rooms felt a bit small on the older side, and more modern touches would elevate the experience. The value for money is quite good, especially considering the hotel's prime location near the train station.

Rooms
7.0
The rooms were cozy but on the smaller side, with a charming alpine decor that felt authentic. A fridge would have been a nice addition.
Service
9.0
The service was attentive and made my stay enjoyable. Room service and daily housekeeping were excellent.
Location
10.0
The hotel's location was superb, just a short walk from the train station, making it very convenient for exploring Zermatt.
Dining
9.0
Dining was a highlight, with an extensive breakfast and gourmet options for dinner. The dessert buffet was particularly delightful.
Facilities
8.0
The wellness area, including the pool and sauna, was fantastic and a great way to unwind after skiing.
Pete
United States, September  2024
9.8/10

Hotel Alex offers a unique Swiss experience with charming decor, exceptional food, and friendly service that makes you feel right at home. The location is excellent, being close to the town center and ski lifts, making it convenient for both exploring and skiing. While the pool area and spa facilities provide a relaxing retreat after a day on the slopes, some bathroom fixtures in the rooms need a little updating. Overall, it’s a delightful hotel that combines character with comfort.

Rooms
8.0
The rooms were spacious and featured a nice balcony, but the bathroom was showing some wear and could use an update.
Service
10.0
The service was professional and genuinely attentive, with staff remembering our names and preferences.
Location
10.0
The hotel is perfectly situated just a short walk from the train station and the lively town center.
Dining
10.0
Dining was consistently high quality, with a fantastic breakfast buffet and delicious dinner options.
Facilities
9.0
The facilities, including a large pool, jacuzzi, and spa area, were enjoyable and well-maintained.
Jonathan
United States, September  2024
9.6/10

Hotel Alex is a delightful choice for anyone looking for a cozy stay in Zermatt, especially with its fantastic vegetarian options and great pool facilities. The staff is attentive, and the dining experience was exceptional. However, there were some limitations with late checkout requests which could be more flexible.

Rooms
9.0
The rooms were quaint and cozy, featuring a great balcony with lovely views, making for a pleasant stay.
Service
9.0
The service throughout the hotel was friendly and attentive, ensuring all needs were met with a warm smile.
Location
10.0
It's conveniently nestled just around the corner from the train station, allowing easy access to shops and dining options.
Dining
10.0
The dining experience was top-notch, with exceptional meals and a diverse menu that catered well to my vegetarian preferences.
Facilities
9.0
The pool and spa facilities provided a perfect place to relax after a day of skiing, enhancing the overall enjoyment of the stay.
Layla
United Kingdom, August  2024
7.4/10

Rooms
Service
Location
Dining
Facilities
Peter
United Kingdom, August  2024
8.2/10

Our stay at the Alex Hotel in Zermatt was truly delightful. The charming decor and spacious accommodations added a cozy touch to our experience. Dinner at the hotel exceeded our expectations, with a fantastic selection and reasonable prices, while the leisure facilities were perfect for winding down after a day of skiing. However, I was a bit disappointed that the restaurant was closed during our visit, which made us miss out on some potentially amazing dinners.

Rooms
10.0
The room we stayed in was enormous, featuring a separate reading room and a luxurious marble bathroom, making it very comfortable.
Service
10.0
The service throughout our stay was exceptional, with attentive staff who made sure all our needs were met.
Location
10.0
The hotel's location was convenient, just a short walk from the train and close to local attractions, making it easy to explore Zermatt.
Dining
9.0
The dining experience was superb, with set course meals that were both delicious and well-presented.
Facilities
9.0
The hotel offered great facilities, including a lovely pool and a spa area, which were perfect for relaxation after a day of skiing.
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